With a global reputation for quality and expediency, the FedEx brand has carried a strong presence for decades. The simple efficacy of its logo has won scores of awards and is the product of effort and innovation from creative minds thinking outside the box.
The company was founded in 1971 as Federal Express. The first logo was a wordmark using a custom sans-serif font with rounded edges, rotated 10 degrees inside a divided rectangle, with the word "FEDERAL" in white on blue and the word "EXPRESS" in red on white.
By 1991 Federal Express has become a household name, but at 5 syllables it's a bit of a mouthful, so for brevity's sake it is colloquially shortened to "FedEx" by almost everyone using the service. Sensing that it has become the defacto identifier of their brand, CEO Fred Smith agreed to abbreviate the logo accordingly. The rectangle and 10 degree rotation were removed and the same font was used to spell out "FED" in blue and "EX" in red.
Three years later, the company reached out to Landor Associates for proper rebrand. Hundreds of versions were submitted, but the winning design would be created by senior designer Lindon Leader. As a fan of stark, simple designs, he was inspired by the Northwest Orient Airlines logo, which created a subtle compass pointing northwest through the clever use of negative space carved from the "W":
With this inspiration in mind, Lindon tried multiple fonts while experimenting with the logo and narrowed them down to two choices: Univers 67 and Futura Bold. During this process he noticed a curious thing: similar to the NorthWest Airlines logo, there was an interesting bit of negative space created between the "E" and the "x", it looked like an arrow but the symmetry was off, so he did the only logical thing and combined the fonts borrowing the "x" from Univers 67 and combining it with Futura's "E". This is how one of the most successful and subliminal brands of all time was created.
With the exception of the CEO and a small handful of executives, most people did not even notice the arrow. The same would prove true for millions of customers using the service. Only by highlighting the space does the hidden icon become revealed to most people.
The rebrand was so successful that it has remained unchanged ever since. The only other revisions have been made with color to help distinguish between the wide variety of services offered by the company. The "Fed" part of the logo remains consistent with the same purplish royal blue with Ground services assigned to green, Freight to deep red, Office to blue and Trade Networks to Yellow.
Today, FedEx remains in a class by itself when it comes to delivery services. Much like Google the brand has become a common verb with a level of familiarity that it would seem out of place to say "Send this via FedEx" as opposed to "FedEx this" in a common, vernacular style. A great deal of this success can be attributed to the quality of their services, which is reflected in the care and detail that went into creating a brand with a literal and figurative global reach.